INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How will I receive my purchased gift card?

Once your gift card purchase is confirmed on the blockchain, it will be sent directly to the email address you provided during the checkout process.

Are there any fees associated with the Gift Card?

No, there are no additional fees. You will only be charged the amount stated on the Gift Card.

How does the gift card work?

The gift card is a prepaid card that can be used to purchase goods and services at any online merchant worldwide that accepts gift cards. Each time you use your gift card, the value is reduced by the amount of the purchase until the gift card balance reaches zero.

What should I do if I lose the information for my purchased gift card?

The gift card is redeemable only for goods and services not exceeding the remaining balance on the card. Treat this card like cash; if you lose the details or access to your virtual card, it cannot be replaced.

Can I cancel an order?

In the interest of processing your order as quickly as possible, once your order has been submitted there is no way to return or cancel the order. We highly encourage you to review your cart and checkout details before checking out.

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